What are your drop off locations?

Using a drop-off shredding service at a shipping or office supplies store may not be the most secure option for your sensitive documents. To learn more about the advantages and disadvantages of drop-off shredding locations, please click HERE for a comprehensive discussion.

Where are you located?

Shred St. George provides on-site shredding services, so we can come directly to YOUR location! Our service area is expansive, and we’ve recently relocated our operations to accommodate demand.

Our new physical location is conveniently situated right off of I-15 near Costco. Upon arrival, make a hard right turn to reach the front office, where our team will be waiting to assist you. If you need to mail us anything, please use our PO Box 911336 in St. George, UT 84790.


What do I need to know before I call?

In terms of getting started with us, it’s a simple process. When you contact us for the first time, we will ask for some logistical details such as the quantity of paper or hard drives you need to shred, your location, and any unique access requirements. Once we have these details, we will work together to schedule a date and time that works best for you, and prepare your Certificate of Destruction.

If you have any customer service related questions or concerns, our team is dedicated to making things right for you. We believe in fair, reasonable, and friendly service, and are always here to help. You can reach us at 435-680-5982.

What can I expect when I call in?

Friendly, helpful, quality service – of course. You may not speak with the same person every time, but everyone you talk to should be up to speed with how to help you, and pick up where the other person left off. We’re a close team, and we hope you feel like family…uh…let us clarify…we hope you feel like you’re part of a “high functioning” family 🙂We pride ourselves on delivering friendly, helpful, and high-quality service. While you may not speak with the same person each time, rest assured that every team member you interact with will be well-informed and equipped to assist you seamlessly. As a tightly-knit team, we strive to make every customer feel like a valued member of our community. In other words, we hope you feel like you’re part of a high-performing family!

When is my next scheduled shred?  

Please send us an email at info@shredstgeorge.com and we can send you the details you need and your yearly calendar.

Will my price change from the Quote I received?  

No, the price we quoted you for the project will only change if there is a change in the scope of work that we discussed with you before starting the project. For instance, if we agreed to shred 50 standard-sized boxes (12″ x 12″ x 15″), and we were told that there is an elevator and loading dock available. However, on the day of the project, we discover that the loading dock is under construction, the elevator is out of order, and there are 200 boxes in the attic instead of 50. In such a scenario, our Shred Northwest operator will notify us before starting the project so that we can discuss the situation with you and come to a mutual agreement before proceeding. We take pride in being transparent and fair in our pricing policies.

Our goal is to provide a seamless experience with no unexpected costs for our clients. We prefer to arrive at a project that meets our expectations, and we understand that you don’t want any surprises in your bill. We take into account small variations in volume and condition in the original quote, so that any small increases in quantity or changes in conditions do not result in price surprises. For example, if we quote you for up to 50 boxes and you have 60 boxes, we will charge you the per box rate for the additional 10 boxes. However, if there are significant changes in scope since we last spoke, such as a different location, additional boxes, or challenging access, we will contact you beforehand to discuss any changes in pricing.


Do I have to remove paper clips and staples from my paper before you can shred it?
Nope. You can leave it all on there. Paper clips, staples, binder clips, 2-prong fasteners are all acceptable to go in the shred bin with your paper.
I have X-rays in our clients’ files, do I need to remove them?  

The answer varies depending on the shredding method and the type of x-rays you have. If we are shredding on-site and you have x-rays, they will most likely need to be removed. However, if we are shredding off-site, we can do the sorting for you. It is crucial that you inform us if you have x-rays as it may render the entire load unrecyclable.

Modern digital x-rays are made of plastic and have no value. We shred them and dispose of the remnants. Traditional analog x-rays, on the other hand, contain trace amounts of silver that we can recycle for you through a destruction process. Depending on the market price of silver commodities, we may even be able to do this at no charge. If you have any further questions, please don’t hesitate to call us at 435-680-5982, and we will work out the details for you.

My paper is in binders, do I need to take it all out?  

In most cases, you don’t need to remove paper from binders as our team will take care of it. However, we will inquire about the condition of the paper during the quoting process. Some papers may be bound together in books or complicated fasteners, such as 8-12 inch “books” of older “green bar” style of paper reporting with wires. These must be removed to avoid contaminating the paper. Similarly, 3-ring binders also need to be taken out. Rest assured, if you inform us about the scope of the project in advance, there will be no surprises for either party. If you have any questions, feel free to give us a call at 435-680-5982.

At Shred St. George, we strive to provide our customers with a hassle-free experience and avoid charging for small extras. Our quotes are transparent and reliable, and we stand by them. For further information about our pricing policies, please refer to this page.

Can I put CD’s in my shred bin?

We can accommodate the shredding of a few CDs, but if you have a significant number of CDs, tapes, or hard drives, please inform us beforehand. A large quantity of CDs can affect the integrity of paper fiber, and as a result, we will need to include a separate non-fiber media destruction component in our proposal.


What are the ways I can pay for service?
You can pay our operator with a major credit card (Mastercard, Visa, Discover or American Express) or check. You can also be invoiced, all we need is your company’s Tax ID Number.
Can I pay my bill over the phone?

Yes! Just call us at 435-680-5982

Can I pay my bill online?  
Yes. Our customers who are invoiced are set a link where they can pay the bill online. If you would like to set up automatic bill pay, please call 🙂


Do you shred for residential or just business?  
We shred for both residential and business. If you have something to shred, we will shred it for you.